Tell us a little about yourself!
I'm in tradesWe're THE Tradie Side-Kick and we're proud to be. We'll let you get in and save the day, and we'll be behind the scenes, chatting with clients on the phones to get them booked in, confirm appointments, organise payments, book quotes, and figure out what they need. We'll chat to the real estates and insurance companies, and remind them of all the reasons why they love relying on you and your team to fix everything.
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i'm in allied healthFrom Acupuncture and TCM to Physio, from GP clinics to chiros, osteos, dentists and everyone in between, we've been working with allied health businesses for more than 5 years. We understand the world of Medicare, third party funding, NDIS, private health, referrals and even AHPRA. We've got you covered, however big or small your need is.
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I'm in Professional Services/Not-For-ProfitWe're proud of our team, with backgrounds in everything from engineering, to legal, financial services and real estate. If you're needing help with property management, reception, legal transcription, financial services support, whatever you need we're here to help!
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I'm in mental health supportWhether you're a counsellor, a psychologist, a psychiatrist or a mental health social worker (or anything in between), we get it. Reception and admin support for your business needs compassion for patients, sensitivity to diverse backgrounds and a level head for callers in difficult situations, and more. We get it. We've got you covered.
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some of the services we offer
VIRTUAL RECEPTION SERVICES
GENERAL ADMINISTRATION SERVICES
CONTENT MANAGEMENT
PROJECT MANAGEMENT
STOCK LEVEL MANAGEMENT/REORDERING
INVOICING/BOOKKEEPING SERVICES
CLIENT RELATIONS AND COMMUNICATION
- We allocate you a dedicated line with a personalised greeting, voicemail and on hold message. Your phone calls are answered professionally by receptionists who make it their priority to know your business and your clients
- We can answer questions, make online bookings, or handle your calls however you like. Our service is customised to suit your business.
GENERAL ADMINISTRATION SERVICES
- We like to provide a complete admin solution.
- We can set up or maintain your electronic filing systems, keeping data safe, structured and easily accessible.
- Keeping that inbox under control and getting replies to your clients promptly and with accurate information.
CONTENT MANAGEMENT
- We manage and keep up to date WordPress, Weebly, Joomla, SquareSpace and many other sites.
- Social media updates and management - we can help with content creation and posting.
PROJECT MANAGEMENT
- We coordinate teams
- Meeting deadlines and within a manageable budget is our priority.
- Communication - the key to all projects! We make sure everyone knows what's going on at all times.
STOCK LEVEL MANAGEMENT/REORDERING
- We'll keep track of the stock in your office.
- Reordering so that you never run out again.
INVOICING/BOOKKEEPING SERVICES
- We can do as little or as much as you need.
- Receipts everywhere? Let us help
- We can take online and phone payments and coordinate invoicing so your books are always up to date.
CLIENT RELATIONS AND COMMUNICATION
- We value your clients as much as you do.
- We love getting to know the people you work with, so they love calling on you time and again.
- MailChimp mail outs - We can help keep you connected with your clients.